Feel Good About Your Purchase.
At Take Control Sciences, we believe buying supplements should feel confident — not risky. If something is not right, reach out. We will do our best to make it right.
30-Day Satisfaction Guarantee
If you are not satisfied with your order, contact us within 30 days of delivery and we will work with you on a replacement, store credit, or refund. We understand that supplements are personal. Every body responds differently, and sometimes a product simply is not the right fit.
To start a return or refund request, email support@takecontrolscience.com with your order number and a brief explanation of your experience.
Contact Us
Email our support team within the applicable return window with your order number.
Tell Us What Happened
Share a brief explanation so we can understand your experience and help quickly.
We’ll Find a Solution
Depending on the situation, we may offer a replacement, store credit, or refund.
First-Time Product Purchases
Trying something new should feel low risk. For first-time purchases of any Take Control Sciences product, our 30-day satisfaction guarantee applies even if the product has been opened and used.
Our team may ask a few questions about your experience so we can continue improving our products and helping future customers get the best results.
Damaged, Incorrect, or Missing Orders
If your order arrives damaged, contains the wrong item, or is missing products, contact us within 7 days of delivery.
- Your order number
- Photos of the issue
- A brief description of what happened
Lost or Stolen Packages
Once an order is marked as delivered by the shipping carrier, responsibility transfers to the recipient. If you purchased shipping protection at checkout, you may be eligible for a replacement or refund based on the provider’s terms.
Returns for Unopened Products
Unopened products may be returned within 30 days of delivery.
- Unused
- Unopened
- In original packaging
Customers are responsible for return shipping costs unless the return is due to our error or a damaged shipment.
Subscription Orders
Subscriptions are designed to make consistency easier, not lock you into anything. You can pause, skip, modify, or cancel before your next billing date through your customer portal.
Orders that have already been processed or shipped cannot be canceled. Refunds generally do not apply to repeat subscription shipments, though exceptions may be made at our discretion.
Refund Processing
Approved refunds are issued to the original payment method used during checkout. Most refunds appear within 5–10 business days, depending on your financial institution. Original shipping charges are non-refundable unless the return resulted from our mistake.
International Orders
At this time, we do not accept returns on international orders. If your international order arrives damaged or incorrect, please contact us within 72 hours of delivery and include photos of the issue. We will review the situation and work toward a fair resolution.
A Few Exceptions
The following items are not eligible for refunds or returns:
- Gift cards
- Promotional or clearance items marked final sale
- Products purchased through third-party retailers or marketplaces
- Orders requested outside the stated return window
Fair Use Policy
Our guarantee exists to give customers confidence when trying our products. To keep things fair for everyone, we reserve the right to limit or deny refunds, returns, replacements, or store credits in cases of excessive refund activity, policy abuse, or suspected fraud.
Real People. Real Support.
Our support team is made up of real people who genuinely want to help. If something does not feel right, tell us. We will listen, look for a solution, and do everything we can to leave you feeling taken care of.
support@takecontrolscience.com